On March 10th, 1863, John A. Frye opened the doors of a small shop on Elm Street in Marlboro, Massachusetts. The shoes he made weren’t icons of fashion or fanciful in style. They served a simple purpose: to ease the daily working lives of the hundreds of factory workers in that small New England town.
The individuals who wore the first Frye shoes were just like us: people who valiantly labored, honing skill and craft, supporting their families and community. When homesteading sparked adventurous New England families to head west in the mid and late 1800s, many of those pioneers wore Frye boots along the journey.
In time, John Frye’s family would grow and, along with it, The Frye Company would expand. Each generation of Frye men dedicated themselves to the art and craft of shoemaking, creating new patterns, discovering new materials, and even inventing shoe-making machinery. Their fervor for the process of crafting footwear as durable as it is beautiful has been our company’s benchmark, ever since. And this dedication has helped us craft footwear with a long and illustrious history. Frye’s Harness boot is rooted in this tradition and continues to draw inspiration from the American Cavalry.
During a 1938 trip to Washington, D.C., John A. Frye’s grandson and namesake met a U.S. Navy Admiral who noted his difficulty in finding the Wellington styles he liked so much. As a favor, John agreed to make him a pair. Frye continued to fill these requests for boots through World War II.
By mail order, the company supplied thousands of brave soldiers and pilots with Frye Wellingtons, known as Jet boots. Our boots traveled the world on the feet of American servicemen, from Normandy to Okinawa – even General Patton wore a pair.
Today our classic Harness boot holds a treasured place in American culture, has been featured in international fashion spreads and enjoys strong sales all over the world. Our line still includes many styles based closely on their 1860 originals.
The CAMPUS™ boot featured a bulky toe and chunky heel that came to epitomize the attitude and styles of the 1960s and 1970s. The Smithsonian Institute, in its search for items to best represent America during the Sixties, chose a pair of CAMPUS™ boots that proudly remain on display today in our nation’s capital.
This is our history and our heritage, told in every stitch of every shoe we’ve made for nearly 150 years: across cultural shifts and changes in fashion, for generation upon generation. Now, Frye boots are accessorized and envied on city streets, worked and roughed up on country roads, and chosen above all others for their inimitable style and uncompromising quality.
We are sometimes asked why we only make some of our products in America, while we make many products in other countries. We source leather from the finest tanneries all over the world. Likewise, we carefully select manufacturing facilities globally, based on their specific strengths and handcraft abilities.
For many brands, these sourcing decisions are determined primarily by cost. However, in the case of Frye, while we certainly do value cost in manufacturing, we are even more driven by the type of hand work, construction and craftsmanship that is the special strength of each of our factories and the ability and willingness of each factory to constantly improve and to develop new and enduring products.
Despite our reach and success as a boot maker, our mission – to make the best-looking, hardest-working, longest-lasting shoes and leather goods – hasn’t changed since our days on Elm Street.
The Frye Company warrants any Frye product against manufacturer’s defect for up to two (2) years after purchase from any authorized Frye retailer. The Frye Company does NOT offer a limited warranty for products purchased from anyone who is not an authorized dealer.
To help maintain products that fall outside our two (2) year warranty we have established a Frye Refurbishing Center. Click here for more information.
The Frye Company warrants its products to the original purchaser against manufacturer’s defect, with the exception of any damage due to accident or abuse. If your Frye product suffers from a defect under warranty, we will repair it, replace it, or if purchased from The Frye Company, issue a refund if we are unable to do otherwise.
This limited warranty does not cover, and The Frye Company shall have no obligation or liability with respect to, improper or inadequate fit once footwear product has been worn/used.
This warranty grants you specific legal rights. You may have additional rights which vary from state to state.
If you believe that your Frye product has a manufacturer’s defect, please contact our Customer Service team at 1 (800) 826-3793 or email us at CustomerService@TheFryeCompany.com to receive help and a case ID number for your repair. Our office hours are from 9 a.m. to 7 p.m. EST Mondays through Fridays, and 10 a.m. to 6 p.m. EST Saturdays.
How can I tell if a website is authorized to sell Frye products?
If you have searched online for Frye products, then you may already have been exposed to the many sites that are currently advertising counterfeit Frye products using such phrases as "frye boots clearance," "frye boots sale," "frye boots outlet" and "discount frye."
While these websites may use the Frye brand name and have the look and feel of our main website, www.TheFryeCompany.com, they are illegal sites and any Frye product that they offer for sale is counterfeit. In some cases, these sites have dynamically pulled content from our main site, used various redirects, claimed 40% discounts and one even claimed “©2012 TheFryeCompany.com, Inc. All rights reserved.”
What are some of the sites that are selling counterfeit Frye products?
Some of the sites that we know of that are/were selling counterfeit products include the following:
Where can I find authentic Frye products?
Authentic Frye products can be found on our main website, www.TheFryeCompany.com, along with our Frye Flagship in New York City. You can also find authentic Frye products in select authorized department stores and specialty stores.
What is Frye doing to combat counterfeiting?
Once we become aware of a counterfeit site, we alert our Legal team so that it can pursue necessary action. We also report the site to Google and other main search engines.