Never arrived. Took Took over
"Never arrived. Took Took over 15 minutes on the phone and 2 phone calls just to find out you don’t have in stock. Got a refund but what a pain!"
All leather goods including shoes, handbags and apparel can be cleaned and moisturized with the use of this non-hazardous, water-based lotion formula enhanced by a most pleasant almond scent. Deluxe pump for easy dispensing.

Overall rating: 3.35 / 5 from 20 reviews.
Review topics: ["shipping","balm","lotion"].
"Never arrived. Took Took over 15 minutes on the phone and 2 phone calls just to find out you don’t have in stock. Got a refund but what a pain!"
"it's ok"
"The lotion is OK, I guess, but the brown boots you sent as a replacement for the black ones with loose soles also had loose soles after only one week! I had them fixed and could wear them again in a few days. That is what I should have done with the original black ones because I don't like the replacement brown ones which scuff easily and already look old. I will think twice before I buy your footwear again. Maybe send me back the black ones and I will send you back the brown ones. (Just kidding, but I wouldn't mind. )"
"Excellent product!"
"My wife had purchased a Frye purse from Dillard's (see attached Receipt) but wanted to protect it, as it was a leather purse. She had me order the Leather Lotion as it was supposed to condition the leather and help protect the leather. We treated the purse, according the directions on the bottle and it ruined the purse (see attached pictures). We would like someone to help replace the purse or at the very least, help her purchase a new purse to replace the one ruined by the Leather lotion that was purchased. I feel this request is a reasonable one, given that it was purchased to help condition and protect her purse. My email address is "buddymcclellan@verizon.net" and my phone number is (941) 685-8614 and I would like to have someone contact me regarding this matter."
"Left a white film on my boots, shoes and purses."
"I love this company. However, I'm disappointed with the delivery. I never received the leather lotion as it wasn't in the package. As pictured there was a while in the package. I emailed customer service twice and never received a reply."
"I’m giving this four stars because it’s easy to use. I think it’s hard to rate an item like this until you see whether or not it helps your boots last longer in the long-term. although I buffed my boots, after application like the instruction, said, there is still a tiny bit of sticky feeling and that’s why I’m not giving it five stars. I like the way the boots felt before applying this lotion. That being said, I want them to last, so if that is what I have to do, that is what I have to do."
"This item was never delivered and the tracking information shows it was damaged during transit. I WANT A REFUND IMMEDIATELY FOR THE ENTIRE ORDER!"
"Rejuvenated my old Veronica’s. Love it!"