Defective, unhelpful customer service
"The soles are so flimsy and don't stay with your foot. If you hold the shoe up you can see it bending in on itself (it's hard to describe. ) The left shoe is especially messed up so I contacted customer service as this appears to be a manufacturing defect. They told me they wouldn't provide a refund and that I should just pawn them off on someone else on the Frye resale site. Unhelpful and unethical."
