Overall rating: 4.3 / 5 from 50 reviews.

AI Generated Review Summary

The Harness 8R Womens boots by Frye are celebrated for their exceptional quality, featuring washed and oiled leather with Goodyear welt construction. While many customers appreciate the craftsmanship, opinions on sizing vary, with some finding it perfect and others needing to exchange.

Summary topics

  • Craftsmanship Quality: 18%
  • Sizing Variability: 12%

Review topics: ["size","fit","color","boots","look","quality","style","frye","craftsmanship","customer service","height","pair","harness","opening","feet","policy"].

Review highlights

  • "Top-notch quality, perfect heel size, and gorgeous color (Smoke)!"Valerie P.
  • "Very high quality boots that I’m sure I’ll wear for years to come!"Erica
  • "Very cute and great quality!"Ronda D.

Reviews

Mishandled by Frye Customer Service technology

"Mixed emotions about writing this review, because I have been a loyal Frye customer for many years, however their customer service was recently an epic fail and they accepted no responsibility. I was given incorrect direction by their automated customer service attendant, or AI tech. Put through many unnecessary actions which wasted hours of my time and money. When eventually handled by a live person after several escalations, I was told the AI tech did not interpret their policy fully to me and I was not allowed to do the exchange for a smaller size that the AI tech directed me to process. I have no problem with the policy, rather this was a case of mishandling the customer through use of automated customer service technology. You can do better Frye. Be accountable."

John S. (1/5)

Color not as pictured

"This is my first Frye purchase and I was really excited to get the boots. The leather quality is exceptional, very soft. The boots are generally comfortable, although they fit a bit loose at the ankle for my regular size. The issue I have is the color. The smoke color is more pale in person and has green undertones, not the nice neutral as it looks online. I will be returning and having to pay shipping both ways."

Maria B. (3/5)

I used to love Frye's.

"I used to love Frye's. I already have three pairs. I bought these off the official brand website. Assumed they'd be new. But no. I paid over $500 for a pair of boots that are already creased and cracking above the toes from wear. I'll never buy another pair of Frye's as long as I live. What a scam."

Ashley B. (1/5)

I love the style but

"I love the style but they definitely run big"

kingsley c. (4/5)

I ordered the Harness 8R

"I ordered the Harness 8R in my size, which is normally 6 1/2. While the width fit comfortably, my feet were sliding inside. I exchanged it for a size 6, and they're perfect. A little narrower, but not tight. Have to break them in. Frye Customer Service was very helpful (Thanks, Michael!). I didn't have to return the first pair and buy the second; I simply exchanged sizes. I printed out a return label, shipped the first pair back to Frye, and received the size 6 pair one week later. I did not have to pay shipping or additional fees. These boots are fabulous! Top-notch quality, perfect heel size, and gorgeous color (Smoke)! Very comfortable out of the box, but I know they'll feel more confortable the more I wear them. Yes, they're pricy, but if you take care of them, they'll last a lifetime. So, I also got the Waterproof Balm."

Valerie P. (5/5)

These boots are very nice.

"These boots are very nice. They are absolutely beautiful. Thry are very well made and comfortable. However, I ordered my normal size and they are a little big so I will exchange them for a half size smaller."

TAMALA H. (5/5)

a dreamy classic, comfy out of the box.

"the classic moto, with the comfort and quality only Frye could deliver. a wardrobe staple, the 8r can be worn with anything."

Kari B. (5/5)

This is the second pair

"This is the second pair of Frye 8R harness boots I've had in 30 years. I would still have my first ones if they weren't lost to a fire. If I have 20 years left, these are coming with me. . . awesome boots."

Kerry M. (5/5)

Love love love this boot!

"Love love love this boot! I do have the harness 8 r in another color but had to have the cognac! Very rich color, beautiful leather and craftsmanship. I am partial to the Harness and boots made in the USA. Classics never go out of style. Bravo once again Frye!"

Valerie S. (5/5)

I exchanged the size 8

"I exchanged the size 8 for a 7. 5 and I am SO happy‼️ Perrrrfect fit 💝"

Annalisa O. (5/5)

Q&A