Overall rating: 4.3 / 5 from 50 reviews.

AI Generated Review Summary

The Harness 8R Womens by Frye is celebrated for its exceptional quality and versatile design. Customers appreciate the boots' well-loved look and durability, though some have noted sizing issues. Pair these boots with various outfits for a stylish edge.

Summary topics

  • Boot Quality: 18%
  • Sizing Accuracy: 12%

Review topics: ["size","fit","color","boots","look","quality","style","frye","craftsmanship","customer service","height","pair","harness","opening","feet","policy"].

Review highlights

  • "Top-notch quality, perfect heel size, and gorgeous color (Smoke)!"Valerie P.
  • "Very high quality boots that I’m sure I’ll wear for years to come!"Erica
  • "Very cute and great quality!"Ronda D.

Reviews

Mishandled by Frye Customer Service technology

"Mixed emotions about writing this review, because I have been a loyal Frye customer for many years, however their customer service was recently an epic fail and they accepted no responsibility. I was given incorrect direction by their automated customer service attendant, or AI tech. Put through many unnecessary actions which wasted hours of my time and money. When eventually handled by a live person after several escalations, I was told the AI tech did not interpret their policy fully to me and I was not allowed to do the exchange for a smaller size that the AI tech directed me to process. I have no problem with the policy, rather this was a case of mishandling the customer through use of automated customer service technology. You can do better Frye. Be accountable."

John S. (1/5)

Color not as pictured

"This is my first Frye purchase and I was really excited to get the boots. The leather quality is exceptional, very soft. The boots are generally comfortable, although they fit a bit loose at the ankle for my regular size. The issue I have is the color. The smoke color is more pale in person and has green undertones, not the nice neutral as it looks online. I will be returning and having to pay shipping both ways."

Maria B. (3/5)

I used to love Frye's.

"I used to love Frye's. I already have three pairs. I bought these off the official brand website. Assumed they'd be new. But no. I paid over $500 for a pair of boots that are already creased and cracking above the toes from wear. I'll never buy another pair of Frye's as long as I live. What a scam."

Ashley B. (1/5)

I love the style but

"I love the style but they definitely run big"

kingsley c. (4/5)

I ordered the Harness 8R

"I ordered the Harness 8R in my size, which is normally 6 1/2. While the width fit comfortably, my feet were sliding inside. I exchanged it for a size 6, and they're perfect. A little narrower, but not tight. Have to break them in. Frye Customer Service was very helpful (Thanks, Michael!). I didn't have to return the first pair and buy the second; I simply exchanged sizes. I printed out a return label, shipped the first pair back to Frye, and received the size 6 pair one week later. I did not have to pay shipping or additional fees. These boots are fabulous! Top-notch quality, perfect heel size, and gorgeous color (Smoke)! Very comfortable out of the box, but I know they'll feel more confortable the more I wear them. Yes, they're pricy, but if you take care of them, they'll last a lifetime. So, I also got the Waterproof Balm."

Valerie P. (5/5)

These boots are very nice.

"These boots are very nice. They are absolutely beautiful. Thry are very well made and comfortable. However, I ordered my normal size and they are a little big so I will exchange them for a half size smaller."

TAMALA H. (5/5)

a dreamy classic, comfy out of the box.

"the classic moto, with the comfort and quality only Frye could deliver. a wardrobe staple, the 8r can be worn with anything."

Kari B. (5/5)

This is the second pair

"This is the second pair of Frye 8R harness boots I've had in 30 years. I would still have my first ones if they weren't lost to a fire. If I have 20 years left, these are coming with me. . . awesome boots."

Kerry M. (5/5)

Love love love this boot!

"Love love love this boot! I do have the harness 8 r in another color but had to have the cognac! Very rich color, beautiful leather and craftsmanship. I am partial to the Harness and boots made in the USA. Classics never go out of style. Bravo once again Frye!"

Valerie S. (5/5)

I exchanged the size 8

"I exchanged the size 8 for a 7. 5 and I am SO happy‼️ Perrrrfect fit 💝"

Annalisa O. (5/5)

Q&A