Women
Overall rating: 3.2588236 / 5 from 85 reviews.
The Madison Moto Shootie combines classic moto design with modern style, featuring supple leather and a block heel. While the leather quality is highly praised, sizing issues and mixed opinions on overall quality are noted.
Review topics: ["size","leather","quality","problem","style","fit","zipper","boots","look","craftsmanship","comfort","shoes","bootie","brown","toe","wear","support","room","shootie","pair"].
"They run to large and the leather is poor quality. I’m super disappointed with Frye, they used to sell really good products but not anymore. And they do not let you return sale items, even if they don’t fit. I will never order from their website again."
"Love the boots, but the customer service has been terrible!! Received the wrong size, company won't exchange for a different size. Put the boots on the Frye Exchange and they have been in review for a week. No one will get back to me explaining why they are not listed for sale yet. Very disappointing!!"
"These shoes are very stylish and comfortable. For those reasons I would rate 5 stars. However, within a week of wearing them, the sole came apart. I immediately contacted customer service with a photo by email and haven't received a response yet (it has been a week). Very disappointing. This is the first time I have ordered from Frye and the poor quality and lack of response from customer service is not likely to make me a repeat customer."
"I gave these as a gift to my daughter in law. She wore 3 times and the sole was delaminating from the shoe & they were very scuffed up. I spoke with your customer service & explained the situation. They merely sent an email response they would do nothing because it was a final sale, I see others complained about the same quality issues. You responded you would reach out to them. Doing nothing is not good for your brand, I hope you can help make this right"
"Awesome bootie! Easy on and off with the zipper. Very comfortable and they have excellent arch support. Dressy or casual which I love. I wear them about every other day."
"Unhappy customer. The size calculator suggested I size up. A simple 1/2 size bigger. The boots are unbearably huge. Final sale can’t exchange for a size down. Horrible customer service experience. Never will support Frye again."
"I loved them, super comfortable but after less than a month of wear, the bottom layer of the sole started to peel back."
"The size doesn’t match. One shoe is bigger than the other one, even though they are the same size. I ordered them twice and they were the same both times."
"Frye must have the worst return policy ever. I bought these for my wife for Christmas and they don't fit like her other Frye boots and because it's final sale we are stuck with unwearable boots. Why put it on final sale if you HAVE to be stuck with something you don't like or can't wear?!! Shame on you for screwing people like this."
"Love Frye boots!!"
