Customer service is not accessible
"Customer service is not accessible Somehow a size 6 arrived and I wear a 10. They wouldn't exchange the shoes"
Women

Overall rating: 4.362949 / 5 from 529 reviews.
The Melanie Slip On sneaker is praised for its versatile style, classy look, and rich color. Customers appreciate its comfort, soft leather, and high-quality feel. While some find it true to size, others suggest ordering a larger size for a perfect fit.
Review topics: ["size","fit","length","support","color","quality","look","problem","feel","lining","stretch","pants","comfort","weather","style","price","leather","weight","shoes","pair","slip on","flats","break","feet","frye","foot","socks","wear","toe","blisters"].
"Customer service is not accessible Somehow a size 6 arrived and I wear a 10. They wouldn't exchange the shoes"
"I ordered the size I always get from Frye, but one heel slips out every step, even with heel inserts. They feel like they fit my foot funny, and I can't walk down the hall at school without constant squeaking. They are not as comfortable as the others I have had."
"Nice looking shoe, seem a bit snug for me They are leather and I assume will stretch when they break in so I was hesitant to order a larger size."
"This is the second pair I buy, I simply love the brand. Beautiful, stylishly and good quality."
"So sad to say that this shoe disappoints. I have several versions from past years but this one has a liner which appears to be some sort of to plastic. I pulls up whenever i take the shoes off. I have ordered leather liners to replace the inadequate ones which were in the shoe. But will not be ordering these shoes again"
"I also love this color for the Melanie style. I have purchased almost all of the colors. The shoes look great, fit well, and and a great for walking or for a casual evening."
"I’m extremely disappointed with this purchase. The shoes I received are way too large, and because they were a final sale, I can’t even return them. On top of that, the Melissa Snap Card Wallet I ordered came in the wrong color. I specifically ordered Ink, but I was sent Steel instead. I was told the wallet would “get darker over time,” but that doesn’t change the fact that I just received it and it’s not the color I paid for. And again, because it’s a final sale, I’m stuck with it. This is incredibly frustrating, PO and unacceptable. I don't think I would recommend Frye to anyone, I used to go to the mail, or to a live store but all of them are closed."
"I bought these final sale, but they don’t fit like my other frye shoes do, so they are too big and I can’t exchange them. So irritated."
"I love these shoes and have purchased many colors. They are so comfortable, look great, and last a long time."
"Wanted to love these. . not so much. . very unstructured. . . not worth the money. . . 🥹"