Overall rating: 4.638298 / 5 from 141 reviews.

AI Generated Review Summary

The Melissa Tote is praised for its exceptional quality, beautiful color, and stylish look. Customers appreciate its well-organized compartments and pockets, and the perfect size for carrying items. However, some have noted issues with the handles.

Summary topics

  • Product Quality (15%): A significant number of customers stated that the quality of the product is exceptional and of high standard.
  • Internal Compartments (6%): It was noted by customers that the compartments inside were great and they helped keep things organized.
  • Product Color (25%): A significant number of customers remarked on the beautiful rich color of the product, mentioning it multiple times in their reviews.
  • External Pockets (6%): It was noted by customers that the pockets on the tote are great and well-organized.
  • Handle Durability (6%): The feedback is varied, with some reviewers mentioning that the handles won't stay on the shoulder.

Review topics: [size, fit, color, problem, look, pockets, style, bag, feel, lining, quality, purse, leather, craftsmanship, strap, tote, structure, details, handbag, compartments, handles, dividers, frye, wallet, made, use, ability, interior, pain, space].

Review highlights

  • "Beautiful Tote with rich color & quality leather" — Aunt E.
  • "The size is perfect, the color is beautiful and the structure is sturdy yet supple." — LAURA S.
  • "Plenty of room for small purchases, snacks, wallet, makeup, phones, etc." — Jesse

Reviews

The delivery box received semi-smashed.

"The delivery box received semi-smashed. There wad no Fry product box in the delivery box. The leather near the stitches were wrinkled. The product and the delivery were pretty bad. I have to return the product."

— Bella Y. (1/5)

Finally…

"I finally treated myself to this bag and I love it! Perfect size, beautifully made, and the craftsmanship and quality is amazing. Highly recommend to anyone."

— Kimberly S. (5/5)

I have had my Frye

"I have had my Frye bag for probably a decade. I decided I needed a new one and actually ordered from two different companies. I sent them both back and ordered the Melissa Tote. There is no comparison. It works perfectly for me and I am so happy I decided to go back to my favorite brand. Frye is the only way to go."

— ACY O. (5/5)

Misleading and poor response

"This was my DREAM Frye bag. I have been a fan of Frye for over a decade. Just received it and one of my favorite details was the striped interior as shown in the pictures above. The bag I received had a plain off white lining with no stripes. Contacted customer service and was told to email a picture of the inside of the bag. Customer service told me I could return the bag and pay $12 for the prepaid label. I responded that I shouldn’t have to pay any money for their discrepancy and have been ignored ever since. Just dissatisfied with the misleading pictures of the product and lack of response from the company."

— Cc (2/5)

Very well-made extremely high-quality leather,

"Very well-made extremely high-quality leather, beautiful bag I wish the inside lining was still the signature stripes like the old Melissa the light liners get dirty too fast. Otherwise this bag is a beauty!"

— Mary M. (5/5)

Disappointed โ˜น๏ธ

"I am beyond disappointed with a purse I purchased my wife for Christmas from this company as it has already begun to come apart at the seams."

— N. A. (2/5)

"Love, love, love, this purse. Perfect size wotj plenty of compartments. I have always wanted this purse and finally got it on sale."

— Shelley (5/5)

I absolutely love my new

"I absolutely love my new bag from Frye!!! It has the shape I wanted and it can still be carried on my shoulder!!!"

— Melinda S. (5/5)

This purse is classy, beautiful

"This purse is classy, beautiful and definitely has Frye quality. It’s a Christmas gift for my daughter and I can’t wait to give it to her. It also came very well packaged."

— Tanja B. (5/5)

Love the these totes! Have

"Love the these totes! Have them in several colors. Perfect for everything I do. I can put my tech, my water bottle, toiletries, a snack, keys in. Would like to see in gray, warm green."

— Paula B. (5/5)

Q&A