Overall rating: 4.4576273 / 5 from 118 reviews.

AI Generated Review Summary

The Melissa Zip Crossbody is praised for its perfect size, excellent quality, and beautiful leather. Customers appreciate its sleek design, versatile look, and great craftsmanship. However, some customers find the zipper to be unsatisfactory.

Summary topics

  • Handbag Size: 37%
  • Product Quality: 21%
  • Crossbody Design: 7%
  • Leather Quality: 27%
  • Color Appeal: 25%

Review topics: ["size","strap","color","bag","look","length","quality","purse","pockets","style","zipper","crossbody","craftsmanship","construction","leather","phone","wallet","handbag","keys","closure","gift","return","frye","boots","melissa"].

Review highlights

  • "Love the crossbody, really soft leather and a wonderful color."Jody D.
  • "Perfect size, beautiful leather, Frye quality."Regan S.
  • "Love the style, tan color, size."Arun R.

Reviews

What a great bag, beautiful

"What a great bag, beautiful construction, solid zipper and closure too. The strap can be adjusted. I love cross body bags for travel, shopping. It keeps everything in front of you This one is a perfect size for the essentials: sunglasses, reading glasses , phone, small items The color is rich and beautiful I’ll have this with me for years to come"

Jane F. (5/5)

Well, I ordered the purse

"Well, I ordered the purse on 12/2/25 as a birthday gift for my wife. It was supposed to be delivered on 12/9/25. It is currently 12/26/25, the birthday has passed and I still haven’t received the purse. Customer support has been no help. They keep telling me that it’s a UPS issue. That’s not my problem though. Asked for a manager to call me and still haven’t heard a word. I’ve been buying Frye purses and boots for my wife for 20 years. Guess that’s over now."

CJ H. (1/5)

Great purse, though I was

"Great purse, though I was sent the wrong color. I didn’t want to hassle with trying to return, so just disappointed I didn’t get the one I actually wanted."

Melissa K. (3/5)

My 2nd one - perfect

"My 2nd one - perfect size & easy to access my belongings & wallet , etc. - comfortable to hold & carry - did put two more holes in the strap (with my leather punch) to make it feel more secure -HAPPY!"

William A. (5/5)

The purse is lovely. Has

"The purse is lovely. Has that luxury leather smell as every good bag should. It was a good size, not too big for a day to day bag."

Donald A. (5/5)

It’s too small and the

"It’s too small and the opening is also to narrow."

Loren S. (3/5)

Nice bag. I’m happy with

"Nice bag. I’m happy with it."

Ellen g. (5/5)

Does not look the same

"Does not look the same as on website. Too thin. Not enough interior room. Very disappointed."

Joseph M. (2/5)

Pretty, but poor quality

"I purchased this pretty handbag back in January. It is Sept and now the trim is coming off in several spots falling apart. Frye told me they do not warranty their products. It’s sad they do not stand behind their products we pay so much for. I don’t even carry it daily. Pitiful."

Lindsey B. (1/5)

I have 5 or 6

"I have 5 or 6 Melissa crossbody bags from Frye. All excellent quality in terms of leather and construction. This one that I just purchased is different. Although I plan to keep it, the leather and construction aren’t the best quality. Must have been why it was on sale. Thanks."

Mary M. (4/5)

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