Poof customer service & defective construction
"The boots are beautiful but do not stand the test of time. One of the pull tabs on the side tore after only a few wears. This is not the quality I have come up except from Frye. To make matters worse this happened outside of the 30 day return window, because they were a Christmas gift from my husband. I have only worn them a few times. Frye refused to do anything to compensate. This is very disappointing customer service."
