Shoe size is way off
"I had the same experience as other customers. The shoes run at least one full size too small, and the company refused to exchange them even though they were never worn. Very disappointing."
Women
Luna Mule
Regular price
$69.98
Sale price
$69.98
Regular price
$198.00 USD
Unit price
per
Shipping calculated at checkout.
Timeless Details, Quality Materials
Western flair meets modern comfort in this versatile mule. Crafted from premium materials with a pointed toe, it features a cushioned insole and flexible rubber outsole for easy, all-day wear. Perfect for pairing with denim or dresses, its stacked heel adds a subtle lift to any look.
- Soft oiled leather
- Pointed toe
- 1.5" heel height
- Leather lining
- Rubber outsole
Overall rating: 3.5625 / 5 from 16 reviews.
AI Generated Review Summary
Summary topics
Review topics: ["look","height"].
Review highlights
Reviews
I’ve never not fit into
"I’ve never not fit into a size 8 shoe but my heels are hanging over the edge of the back of the shoe"
Perfect style and comfortable first
"Perfect style and comfortable first time I wore. Perfect heel height. Too bad they didn’t come in other colors."
Disappointed
"I am giving this transaction one star because I was not aware that this purchase was final sale and could not be returned. I would never knowingly purchase a pair of shoes without the option to return them, as shoe fit can vary significantly from one style to another. The no-return policy was not clear to me during the purchasing process, and I was very disappointed to learn that I had no recourse once the shoes arrived. As a result, I am now stuck with a pair of shoes that do not fit. I have no interest in spending my time trying to resell them for a fraction of what I paid. I would rather put my energy into giving them away to someone who can actually use them. This experience has taught me that when it comes to shoes, I need to shop in person where I can try them on before purchasing. Unfortunately, because of this experience, I am unlikely to purchase from Frye again."
i will wear these to
"i will wear these to work tomorrow have not worn these yet. they are beautiful & true to size"
So very happy with the
"So very happy with the Luna Mule! I have been looking for a shoe like this for years, but couldn’t find the quantity, comfort with the good looks. Love these."
very comfortable
"very comfortable"
Great fit comfortable, soft leather.
"Great fit comfortable, soft leather. I enjoy the shoes and they look very nice as well."
I love these. My previous
"I love these. My previous Frye mules with a higher heel weren't as easy for me to wear. These are very comfy."
Way too tight and narrow.
"Way too tight and narrow. Is NOT true to size."